Registration

• Our students can book a course or tour in Living Your Spanish (LYS) by paying half of the total amount a month in advance and the rest on their first day at school or the date of the tour.
• The deposit can be made though the payments methods informed below.
  A copy of the bank deposit must be sent to booking confirmation.
• Last minute bookings and changes: we reserve the right to accept last minute bookings and apply any additional charges.

Payment

• In order to confirm a reservation, the payment of half the total amount is required.
• The payment can be made through the following payment methods. Please remember to clearly indicate the name of the beneficiary, personal information and the purpose of the payment.

Cancellations

• They are applicable to Spanish Courses, Accommodation and Tours. The bank charges will be incurred by the student.
• Cancellation fees are as follows:
  • 2 weeks before the course starts, no charges;
  • Less than 2 weeks, 30% of the program; 
  • After the course has started, no refunds provided.
• Cancellations are valid only when they are made by letter, by fax or by email to the following address:
• LYS will not review its cancellation policies in any situation, even if cancellations are due to personal emergencies, illnesses, or accidents.
• All students must hold a medical insurance before starting the course.

Prices and Conditions

• The prices of our programs are published in our web page and replace any other previous version.
• The cost of the courses includes first day placement test, textbooks and material, the corresponding class hours of the chosen course, snacks and drinks during lessons and end of course certificate. The participant must also include the cost of other services that may be requested (insurance, accommodation, transfer service, etc).
• LYS shall determine the classes schedule depending on availability.
• LYS shall consider the behavior rules breaking as valid to cancel a participant’s course with no refund possibilities.
• The average number of students per group classes is 4-6 and the maximum number is 12.
• If there is only one student at a level, he/she will take individual classes.

Accommodation

• LYS accommodations have been carefully selected by members of our staff in order to guarantee not only the infrastructure but also the services offered.
• In case of bookings made two weeks before the course starts, LYS will not guarantee availability of the accommodation requested by the student since LYS gives priority to bookings made in advance. Moreover, LYS may change the price in order to provide an adequate accommodation for the student.
• If students are not pleased with the assigned accommodation, they may request to change it. LYS will make every effort to look for another accommodation of the same type and characteristics when there are valid reasons for such a request.
• The student must always inform LYS about the arrival time and date via e-mail or telephone at least 48 hs in advance. If the requested information is not provided, LYS can not guarantee that someone will be waiting at the accommodation for the student upon arrival.
• The accommodation will be charged from 10 am on the first day requested. The check-in to the assigned accommodation must be made from 10 am to 12 am or 6 pm to 8 pm on Sunday and students must leave the accommodation until 10 am on Saturday. If the check-in and check-out times are not fulfilled, LYS will charge the corresponding additional days.
• If students do not arrive within the stipulated times, LYS does not guarantee that someone will be waiting for them.

Transfer Service

• Flight details (date, time, airline, and flight number) must be confirmed one week before arrival, otherwise LYS will not guarantee the transfer service and there will be no refunds for this service.
• If any changes as regards flight details are not duly informed, LYS will not take responsibility for the proper provision of the service.
• If students arrive at a different time from the one already informed to LYS due to delays, flight changes, etc. LYS will provide the transfer service but will reserve the right to apply any additional changes if necessary.

Privacy

• We only use the email addresses or any other information collected in this web site to contact you. We don't sell or give this data to third parties.
• Some tasks in this website like uploading photos requires registering into our system giving some personal information like your email address.
• The registration process is needed to ensure only students or visitors make use of this site.
• At any time you can send an email to to ask for the physical removal of any information about you in our databases.